business management research paper

You have just attended a manager’s meeting about establishing self-directed, high-performing teams. The company is concerned because some of the managers are having success building self-directed, high-performing teams while others are not. A discussion occurred that identified the characteristics of the successful team building elements and compared them to those managers that have not been successful. This is a situation where those who are struggling need to learn from those who are doing well. The discussions included identifying what could be going wrong and what steps might be taken for success.

You have been asked to write a research report that summarizes the meeting and offers some recommendations that might be helpful to those managers who are struggling. Specifically, your report must include:

  • Identification of the difficulties the managers may be having in establishing self-directed, high-performing teams
  • Identification of the successful characteristic of establishing self-directed, high-performing teams
  • Recommendations for success
  • A designed plan that might help guide the struggling managers and improve negotiation and conflict resolution skills

Assignment Objectives:

  • Describe the various stages of team development
  • Apply methods to improve negotiation skills and manage serious confrontation

 

Use the Library and Internet to research this topic.

Present your findings as a 5-7 pages (body of paper) formatted in APA style.

Submitting your assignment in APA format means, at a minimum, you will need the following:

  • Title page: Remember the running head and title in all capital letters.
  • Abstract: This is a summary of your paper, not an introduction. Begin writing in third-person voice.
  • Body: The body of your paper begins on the page following the title page and abstract page, and it must be double-spaced between paragraphs. The typeface should be 12-pt. Times Roman or 12-pt. Courier in regular black type. Do not use color, bold type, or italics except as required for APA level headings and references. The deliverable length of the body of your paper for this assignment is 5-7 pages. In-text academic citations to support your decisions and analysis are required. A variety of academic sources is encouraged.
  • Reference page: References that align with your in-text academic sources are listed on the final page of your paper. The references must be in APA format using appropriate spacing, hang indention, italics, and upper- and lower-case usage as appropriate for the type of resource used. Remember, the reference page is not a bibliography, but it is a further listing of the abbreviated in-text citations used in the paper. Every referenced item must have a corresponding in-text citation.
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Assignment 1: Strategic Communications Plan Due Week 4, worth 150 points 

The ability to effectively communicate is one of the most in demand and sought after skills in today’s workforce. As a business professional, you will be expected to not only communicate in a clear and concise way, but to do so strategically. These communication skills are necessary to manage personnel effectively and to drive your organization toward its strategic goals and outcomes. Effective communication starts with planning. By developing a strategic communications plan you will be more intentional in your messages and the actions you ask of your audience.

 

Instructions  Create a strategic communication plan for the professional communication challenge or opportunity of your choice. Your plan has to include the following components and may be written in a professional report format. See the formatting requirements for additional information.

 

1. Description a. What is your challenge or opportunity? b. Why is this professionally important to you? 2. Goal a. What goals or outcomes do you want to achieve with this communication? i. Is it clear, concise, and actionable? 3. Audience a. Who is your target audience? i. What are the professional positions of the audience members? ii. What demographic characteristics will the audience comprise? iii. What is your relationship to the audience?

COM 510 – Business Communications

 

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iv. What background knowledge and expertise does the audience have? v. What does the audience know, feel about, and expect concerning this communication? vi. What preconceptions or biases do you possess that might prevent you from building rapport with your audience? b. What information is available about your audience? i. What research/sources will you use to obtain information about the audience? ii. What conclusions have you been able to draw about the audience? c. What tone will you use to convey your message? i. Is the setting casual or formal? ii. Is the communication personal or impersonal?  4. Key Message a. What is the primary message you must convey to your audience?  i. Is the message compelling and memorable? ii. Is the message clear and concise?  iii. Is the message aligned with your audience’s goals and needs? 5. Supporting Points a. What three to four points, reasons, or justifications support your message? i. What research/sources will you use to obtain facts/data about your message? 6. Channel Selection a. What communication style will you employ (Tell/Sell or Consult/Join), and why? b. What channel(s) will you use to deliver your message, and why will they be the most effective? c. What purpose is served by each channel you have selected? 7. Action Request a. Is your call to action are you making to your audience clear, concise, and easily actionable?

 

Note: You may create and establish all necessary assumptions needed for the completion of this assignment. The scenario is yours to explain.

 

Professional and APA Formatting Requirements Your assignment must follow these general APA formatting requirements: ● Your document must be typed, using Times New Roman font (size 12), with one-inch margins on all sides.  ● Resources must be cited using in-text citations and a reference list. ● Your document must include a cover page containing the title of the assignment, your name, the professor’s name, the course title, and the date.  ● Professional report format may be used. This includes the use of headers, single spacing, no paragraph indents, and use of bullet point lists. It should be “skimmable.”

 

Grading for this assignment will be based on the following criteria and evaluation standards:

 

COM 510 – Business Communications

 

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Points: 150 Assignment 1: Strategic Communications Plan

Criteria Unacceptable Below 70% F

Fair 70-79% C

Proficient 80-89% B

Exemplary 90-100% A

1. Description

 

Weight: 10%

Does not or incompletely describes challenge or opportunity and/or may not provide information on why this topic is professionally important/relevant.

Partially describes challenge or opportunity and/or provides some information on why this topic is professionally important/relevant.

Adequately describes challenge or opportunity and/or provides information on why this topic is professionally important/relevant.

Fully describes challenge or opportunity and provides information on why this topic is professionally important/relevant.

2. Goal

 

Weight: 5%

The communication goal is unclear or is not defined.

The communication goal is fairly defined. It is somewhat clear, and may need further refinement to be concise and clearly actionable.

The communication goal is satisfactorily defined. It is mostly clear, is actionable, but could be more concise.

The communication goal is exceptionally well-defined. It is clear, concise, and actionable.

3. Audience

 

Weight: 20%

The communication does not include an audience analysis, draws irrelevant conclusions about the audience, or incompletely addresses the characteristics, motivations, and expertise of the audience. Does not identify the tone to be used to convey message.

The communication includes an analysis of the audience, but this is insufficient. The communication includes some relevant conclusions about the audience, the characteristics, motivations, and expertise of the audience. Identifies only one element of the tone to be used to convey message.

Audience analysis is sufficient to the task. The author thoughtfully considers most of the characteristics, motivations, and expertise of the audience, drawing mostly relevant conclusions. Identifies both elements of the tone to be used to convey message.

Audience analysis is thorough.  The author thoughtfully considers the characteristics, motivations, and expertise of the audience, drawing highly relevant conclusions. Identifies both elements of the tone to be used to convey message.

 

4. Key Message

 

Weight: 15%

The key message is unclear and/or is illogical. It does not align with the goals/needs of the audience.

The key message is fairly clear, concise, and logical. It may be somewhat compelling and memorable and aligns somewhat with the goals/needs of the audience.

The key message is mostly clear, concise, and logical. It is sufficiently compelling and memorable and is sufficiently aligned with the goals/needs of the audience.

The key message is completely clear, concise, and logical. It is exceptionally compelling and memorable. It is wellaligned with the goals/needs of the audience.

5. Supporting Points

 

Weight: 15%

The communication does not provide three or four points, reasons, or justifications to support the key message, and does not list sources to be used to support the message.

The communication provides three or four points, reasons, or justifications that support the key message to some degree, but this support is incomplete, and may not list relevant sources to be used to support the message.

The communication provides three or four points, reasons, or justifications that support the key message sufficiently, and lists mostly relevant sources to be used to support the message.

The communication provides three or four points, reasons, or justifications that clearly support the key message in a compelling manner, and lists entirely relevant sources to be used to support the message.

COM 510 – Business Communications

 

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6. Channel Selection

 

Weight: 10%

The communication does not identify or incompletely identifies the communication style and/or communication channel(s), while failing to provide sufficient rationale for the channel selection(s).

The communication identifies the communication style and communication channel(s), but to an insufficient degree. Rationale for the style and channel selection(s) explains the chosen method of delivery insufficiently.

The communication identifies the communication style and communication channel(s) sufficiently. Rationale for the style and channel selection(s) explains the chosen method of delivery adequately.

The communication style and communication channel(s) are thoughtfully chosen. Rationale for the style and channel selection(s) explains the chosen method of delivery in a compelling and thorough manner.

7. Action Request

 

Weight: 15%

The request made of the audience is unclear, or action cannot be taken based on the communication.

The request made of the audience is fairly clear, but may not be actionable.

The request made of the audience is sufficiently clear and is actionable.

The request made of the audience is thoroughly clear and easily actionable.

8. Write in a professional manner using proper grammar, mechanics, spelling, formatting, and citations.

 

Weight: 10%

Writing does not meet minimal standards.  Tone is not professional.  Communication is wholly lacking in logic, clarity, and/or consistent formatting.  Contains many spelling, mechanical, formatting, citation, and/or grammatical errors.

Writing is satisfactory.  Professional tone is developing.  Shows moderate logic, clarity, and/or consistent formatting.  May contain more than a few spelling, grammar mechanical, formatting, or citation errors.

Writing could be improved, but meets acceptable standards. Tone is professional. Shows logic, clarity, and consistent formatting.  May contain few or no spelling, mechanical, and/or grammatical errors. There may be a small formatting or citations errors.

Writing is excellent. Tone is professional and sophisticated.  Shows logic, clarity, and consistent formatting.  Contains no spelling, mechanical, or grammatical errors, and formatting and citations meet standards.

 

 

 

Assignment 2: Written Communication Due Week 9, worth 200 points

 

Business managers use written communication every day. Opportunities for written communication in the business world include everything from reports, memos, and documentation to emails, instant messaging, and social media. Effective written communication can help build and grow business relationships, accelerate results, solicit input and feedback, and rally personnel toward shared goals. Your ability to write messages that are clear and concise, while positioned strategically and presented professionally, will distinguish you in your field.

 

In this assignment, you will develop a written communication for the challenge or opportunity scenario you have identified. The written message needed to fulfill this assignment will depend on your scenario.

 

Instructions  Compose a written communication based on your Strategic Communications Plan.

 

Part 1 1. Develop Your Written Communication a. State your key message clearly i. Do not “bury the headline” — the main point should be presented directly ii. Your key message must be clear and concise

COM 510 – Business Communications

 

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b. Provide the necessary information and build credibility i. Provide an appropriate amount of background information for the audience, given the type of communication ii. Get to the point without unnecessary verbiage iii. Build your position as an expert or trusted colleague c. Support your key message with three or four supporting points/reasons i. Supporting points should be appropriate for the context and needs of the audience ii. Reasons should be compelling and relevant d. Employ either the Consult/Join or Tell/Sell techniques e. Clearly relay to the audience an actionable request 2. Write Professionally a. Communication should be clear and concise b. Communication should build logically c. Sentences should flow smoothly, using appropriate transitions and varying sentence structure d. Employ appropriate formatting for ease of reading and clarity of message (headers, bullet points, etc.) 3. Demonstrate Professional Presence a. Be authentic and genuine in your communication b. Use the appropriate tone and vocabulary for your audience c. Establish rapport to connect with your audience and grow the relationship

 

Part 2

 

4. Channel and Style a. Explain why you chose the specific channel you used for the written communication b. Explain what style you employed in your written communication and why (Sell/Tell or Consult/Join) 5. Use Feedback to Refine Your Communication a. Describe or list the feedback you received on your written communication from the week 6 Discussion Board b. Explain how you used the feedback to revise and improve your message

 

 

Professional and APA Formatting Requirements Your assignment must follow these general APA formatting requirements: ● Your document must be typed, double-spaced, using Times New Roman font (size 12), with oneinch margins on all sides. ● Include a cover page containing the title of the assignment, your name, the professor’s name, the course title, and the date.  ● The business written communication portion should be consistent with professional standards. For example, a business memo will have a subject line, does not indent paragraphs, etc. A business email will have a relevant subject line and will include a greeting, paragraphs, perhaps a bulleted list, a signature line, etc.

 

Be sure each of these areas is addressed.  Grading for this assignment will be based on the following criteria and evaluation standards:

 

COM 510 – Business Communications

 

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Points: 200 Assignment 2: Written Communication

Criteria

 

Unacceptable Below 70% F

 

Fair 70-79% C

 

Proficient 80-89% B

 

Exemplary 90-100% A

1. Develop Your Written Communication

 

Weight: 25%

The author does not include or does not state clearly and concisely, the key message.   The author does not offer or offers insufficient support for the key message.  The author does not provide all necessary information or fails to build credibility.  The request made of the audience is unclear, or action cannot be taken based on the communication.

The author’s key message is reasonably clear and concise, and offers one or two supporting reasons.  A minimal amount of necessary information is provided.  Some attempt has been made to build credibility.  The request made of the audience is fairly clear, but may not be actionable.

The author’s key message is sufficiently clear and concise, and three or four supporting reasons are sufficiently compelling, appropriate, and relevant.  The author provides a moderate amount of necessary information and makes a reasonable attempt to build credibility.  The request made of the audience is sufficiently clear and is actionable.

The author’s key message is clear and concise.  Three or four supporting reasons are compelling, appropriate, and relevant.  All necessary information has been provided and successfully builds credibility.   The request made of the audience is thoroughly clear and easily actionable.

2. Write Professionally

 

Weight: 20%

The written communication is not satisfactorily professional.  It is unclear and/or not concise, and is presented in an illogical order. Sentences do not flow easily throughout the document. Insufficient formatting has been used to make the document easier to read and understand and business formatting standards are not implemented.

The written communication is somewhat professional.  It is fairly clear and/or concise, and is presented in a fairly logical order. Sentences flow easily throughout some of the document. Formatting has been used to make the document easier to read and understand, but the formatting is applied inconsistently and does not consistently use best practices for the type of business writing that it is.

The written communication is professional.  It is mostly clear and/or concise, and is presented in a mostly logical order. Sentences flow easily throughout most of the document.  Formatting techniques are mostly consistent  and aligned with best practices for the type of business writing and help the reader quickly understand the message.

 

The written communication is highly professional.  It is completely clear and/or concise, and is presented in a thoroughly logical order.  Sentences flow easily throughout the entire document. Formatting techniques are consistent throughout, utilize best practices for the type of business writing, and help the reader quickly understand the message.

 

3. Demonstrate Professional Presence

 

Weight: 15%

Does not demonstrate, or demonstrates incompletely, a level of professional presence.  The written communication lacks an authentic voice, uses an inappropriate tone for the type of

Demonstrates a passable level of professional presence.  The written communication has a fairly authentic voice, uses a somewhat appropriate professional tone for the type of communication, and

Demonstrates a moderate level of professional presence.  The written communication has an adequately authentic voice, uses a mostly appropriate professional tone for the type of communication, and

Demonstrates a high level of professional presence.  The written communication has an authentic voice, uses an appropriate professional tone for the type of communication, and employs contextually appropriate vocabulary

COM 510 – Business Communications

 

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communication, and contains inappropriate vocabulary in context. Document does not help to build confidence in the author while maintaining clarity for the audience.

employs contextually appropriate vocabulary that attempts to build confidence in the author while maintaining clarity for the audience.

employs contextually appropriate vocabulary that helps to build sufficient confidence in the author while maintaining clarity for the audience.

that helps to build confidence in the author while maintaining clarity for the audience.

4. Channel and Style

 

Weight: 15%%

The student does not describe their channel and style choice or does so ineffectively.

The student satisfactorily describes their channel and style choice. It may lack some clarity or sound reasoning to support the decision.

The student adequately describes their channel and style choice rationale. It is mostly logical and sound.

The student fully describes and makes a highly logical and sound channel and style choice decisions that are fully explained and supported.

5. Use Feedback to Refine Your Communication

 

Weight: 15%

The student does not describe feedback received.  The student does not explain how feedback was used to revise and improve the written communication.

The student satisfactorily describes or lists feedback received.  The student partially explains how feedback was used to revise and improve the written communication.

The student adequately describes or lists feedback received.  The student sufficiently explains how feedback was used to revise and improve the written communication.

The student accurately describes or lists feedback received.  The student fully explains how feedback was used to revise and improve the written communication.

5. Write in a professional manner using proper grammar, mechanics, spelling, and formatting.

 

Weight: 10%

Writing does not meet minimal standards.  Tone is not professional.  Communication is wholly lacking in logic, clarity, and/or consistent formatting.  Contains many spelling, mechanical, formatting, and/or grammatical errors.

Writing is satisfactory.  Professional tone is developing.  Shows moderate logic, clarity, and/or consistent formatting.  May contain more than a few spelling, grammar, mechanical, or formatting errors.

Writing could be improved, but meets acceptable standards. Tone is professional. Shows logic, clarity, and consistent formatting.  May contain few or no spelling, mechanical, and/or grammatical errors. There may be a small formatting error.

Writing is excellent. Tone is professional and sophisticated.  Shows logic, clarity, and consistent formatting.  Contains no spelling, mechanical, or grammatical errors, and formatting meets standards.

 

 

 

Assignment 3: Verbal Communication Due Week 10, worth 220 points

 

From quick conversations to phone calls, meetings, formal presentations, and sales pitches, you must employ effective verbal communication skills at all times. While verbal interactions are extremely common, they can also be stressful. Every interaction contains the potential for success…and the danger of failure. To be “on your game” at all times requires purposeful practice, reflection, and adjustment based on input and feedback. No matter what your verbal communication skills are, you can improve them. In this assignment, you will develop and deliver a verbal communication for the scenario you have identified. Your communication should match your challenge or opportunity. For example, if your challenge is an interview for a new position, you may choose to record yourself answering a few key questions that might be posed by the interviewer.

 

For the purposes of this course, your video presentation should not exceed five minutes. (Your scenario might require a much longer presentation, but limit your response to the key five minutes in this case.)

 

COM 510 – Business Communications

 

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Instructions  For Part 1, create and deliver a verbal communication (recording your presentation for submission to your instructor) that aligns with your Strategic Communication Plan.

 

For Part 2, reflect on your presentation, and document your preparation and how you used feedback to refine your verbal communication.

 

Part 1 1. Develop and Deliver Your Verbal Communication a. Use an impactful opening statement to engage, set context, and/or create relevant meaning for the audience b. Use compelling stories/statistics/facts to support your key message c. Where appropriate, make your request of the audience clear and actionable d. Use visual aids (where necessary) that support and complement your verbal communication, but which do not drive the conversation e. Limit recordings to no more than 5 minutes

 

2. Demonstrate Professional Presence a. Be authentic and genuine in your delivery b. Use the appropriate tone and vocabulary for your audience c. Use body language and eye contact effectively d. Speak concisely with clarity and confidence e. Build rapport and connect with your audience to grow the relationship f. Dress appropriately and employ an appropriate camera frame (with a neutral background that is free of distractions) g. Employ only professionally presented and appropriately prepared visual aids, if used

 

Part 2

 

3. Reflect on Your Presentation Preparation a. Describe the approach you took to plan for your presentation b. Explain how you rehearsed for the presentation c. Offer suggestions for how you might better prepare in the future 4. Use Feedback to Refine Your Communication a. Describe or list the feedback you received on your verbal communication from the week 8 Discussion Board b. Explain how you used the feedback to revise and improve your message and/or delivery

 

Professional and APA Formatting Requirements Your assignment must follow these general APA formatting requirements: ● Your document must be typed, double-spaced, using Times New Roman font (size 12), with oneinch margins on all sides.  ● Include a cover page containing the title of the assignment, your name, the professor’s name, the course title, and the date.  ● The format should be consistent with professional standards. If slides are used, apply slide design best practices (minimal text, appropriate images/charts, and proper grammar and spelling) for an appropriately professional presentation.

 

Be sure each of these areas is addressed.  Grading for this assignment will be based on the following criteria and evaluation standards:

 

COM 510 – Business Communications

 

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Points: 220 Assignment 3: Verbal Communication

Criteria

 

Unacceptable Below 70% F

 

Fair 70-79% C

 

Proficient 80-89% B

 

Exemplary 90-100% A

1. Develop and Deliver Your Verbal Communication

 

Weight: 25%

The student does not include an impactful opening statement and/or does not use compelling stories/statistics/facts.  Student does not make a clear and actionable request of the audience. Visual aids, if used, do not complement or support the verbal communication. Recording is longer than five minutes.

The student attempts to make an impactful opening statement and/or uses somewhat compelling stories/statistics/facts.  Student makes an actionable request of the audience but the request lacks clarity. Visual aids are somewhat complementary and support the verbal communication to some degree. Recording may be more than five minutes.

The student’s opening statement is adequately impactful and/or uses mostly compelling stories/statistics/facts.  Student makes a sufficiently clear and actionable request from the audience. Visual aids, if used, are mostly complementary and support the verbal communication. Recording is no more than five minutes.

The student’s opening statement is highly impactful and/or uses extremely compelling stories/statistics/facts.  Student makes an entirely clear and actionable request of the audience. Visual aids, if used, are entirely complementary and support the verbal communication. Recording is no more than five minutes.

2. Demonstrate Professional Presence

 

Weight: 25%

Student does not demonstrate, or demonstrates incompletely, a level of professional presence. The verbal communication is inauthentic or uses an inappropriate tone and contextually inappropriate vocabulary is used.  Student fails to build confidence with the audience and does not achieve rapport. Student’s appearance and demeanor are not professional. Visual aids, if used, are unsatisfactory and unprofessional in look and feel.

Student demonstrates a passable level of professional presence. The verbal communication may be lacking a completely authentic voice, uses a fairly appropriate professional tone for the audience, and uses fairly contextually appropriate vocabulary that helps to build some confidence in the student while maintaining clarity for the audience.  Student attempts to build rapport with the audience and is fairly professional in appearance. Visual aids, if used, are lacking in professionalism and presentation.

Student demonstrates a moderate level of professional presence. The verbal communication is mostly authentic, uses a satisfactorily professional tone for the audience, and uses vocabulary that is largely appropriate in context.  Student builds confidence and rapport with the audience while maintaining clarity. Student is mostly professional in appearance.  Visual aids, if used, are satisfactory and professional in look and feel.

Student demonstrates a high level of professional presence. The verbal communication is authentic, employs an appropriately professional tone for the audience, and makes use of vocabulary that is appropriate in context. Student successfully builds confidence and rapport with the audience.  Student is professional in appearance and presentation.  Visual aids, if used, are professional in look and feel.

Ethical Decision Making

Assistance with Quiz

QUESTION 1

1.  Which of the following statements is true about ethical decision making in ?

A. It is limited to the type of major corporate decisions with social consequences.
B. It should rely on the personal values and principles of the individuals involved
C. It involves significant general policy issues that affect entire organizations.
D. Every employee, except workers in a process-oriented organization, will be faced with an issue that will require ethical decision making.

4 points  

QUESTION 2

1.  Which of the following best describes a business stakeholder?

A. Anyone who affects or is affected by decisions made within a firm.
B. Anyone who has acquired significant shareholding in a firm.
C. Anyone with a controlling interest in a firm.
D. Minority shareholders in a business entity.

A corporatestakeholderis a person or group who can affect or be affected by the actions of abusiness. Internalstakeholdersare groups within abusinessor people who work directly within thebusiness, such as employees, owners, and investors.

4 points  

QUESTION 3

1.  The aspect ethics that examines business institutions from a social rather than an individual perspective is referred to as:

A. institutionalized ethical responsibility.
B. corporate cultural responsibility.
C. decision making for social responsibility.
D. institutional morality.

4 points  

QUESTION 4

1.  Kathy, your best friend and , asks you to help her with a challenging ethical predicament. Which of the following would be your first step in the decision making ?

A. Identifying the ethical issue
B. Considering the available alternatives
C. Determining the facts of the situation
D. Making the decision

1  Identify a problem or opportunity

Step 1:Identify the decision to be made.You realize that a decision must be made. You then go through an internal process of trying to define clearly the nature of the decision you must make.

4 points  

QUESTION 5

1.  Which of the following statements reflects the concept of normative myopia?

A. “I was so involved in our debate that I missed the red light. We need to limit our conversations in the car.”
B. “I may have exaggerated the features of the product to get this sale. You knew how important this deal was for me.”
C. “Brad met with an accident because he was drunk while driving. I hope he has learnt his lesson.”
D. “I never expected Draco to steal from me; he has been my friend for so long.”

4 points  

QUESTION 6

1.  In the ethical decision-making process, once we have examined the facts and identified the ethical issues involved, we should next:

A. make the decision.
B. consider the available alternatives.
C. identify stakeholders.
D. monitor and learn from the outcomes.

4 points  

QUESTION 7

1.  Which of the following explains the term “satisficing?”

A. Considering limited alternatives while making decisions.
B. Selecting the alternative that meets minimum decision criteria.
C. Following simplified decision rules.
D. Selecting the alternative simply because it is the easy way out.

4 points  

QUESTION 8

1.  Ethical reasoning falls into three major categories. Identify them.

A. Utility, virtue, and values
B. Universal rights, values, and moral principles
C. Personal character, consequences, and principles
D. Universal rights, cultural norms, and mores

4 points  

QUESTION 9

1.  The study of various character traits that can contribute to, or obstruct, a happy and meaningful human life is part of:

A. philosophical ethics.
B. virtue ethics.
C. deontological ethics.
D. utilitarianism.

4 points  

QUESTION 10

1.  Utilitarianism has been called a(n):

A. consequentialist approach to ethics.
B. behavioral approach to ethics.
C. commonsensical approach to ethics.
D. intuitive approach to ethics.

4 points  

QUESTION 11

1.  Which of the following traditions would support child labor because it produces better overall consequences than the available alternatives?

A. Virtue ethics
B. Deontological ethics
C. Utilitarianism
D. Classicism

4 points  

QUESTION 12

1.  Economists that view profit maximization as a central idea to corporate social responsibility are following the:

A. Kantian framework of ethics.
B. utilitarian framework of ethics.
C. deontological framework of ethics.
D. virtue-based framework of ethics.

4 points  

QUESTION 13

1.  Which of the following is true about corporate culture?

A. Corporate cultures shape the people of the organization, without getting affected by them.
B. Corporate cultures are generally static, but can be changed by voluntary action of the top managers.
C. Corporate cultures can hinder individuals in making the “right” decisions.
D. Corporate Cultures cannot hinder individuals in making the “right” decisions.

4 points  

QUESTION 14

1.  Which of the following statements is true about ethical corporate cultures?

A. Ethical organizational culture cannot have a direct impact on the bottom line.
B. If attended to and supported, a strong ethical culture can serve as a deterrent to stakeholder damage.
C. Even if ignored, organizational culture could reinforce a perception that “anything goes,” and “any way to a better bottom line is acceptable,” building long-term sustainability.
D. The responsibility for creating and sustaining ethical corporate cultures rests on law enforcement agencies.

4 points  

QUESTION 15

1.  Which of the following is true about corporate culture?

A. An integrity-based culture is one that reinforces a particular set of rules.
B. A compliance culture is only as strong and as precise as the rules that workers are expected to follow.
C. Values-based organizations do not include a compliance structure.
D. A values-based culture emphasizes obedience to the rules as the primary responsibility of ethics.

4 points  

QUESTION 16

1.  Which of the following involves the disclosure of unethical or illegal activities to someone who is in a position to take action to prevent or punish the wrongdoing?

A. Gentrification
B. Redlining
C. Whistleblowing
D. Flyposting

4 points  

QUESTION 17

 

1.  The law has created a form of business that limits the liability of individuals for the risks involved in business activities. Identify the form of business.

A. Corporation
B. Partnership
C. Limited partnership
D. Proprietorship

4 points  

QUESTION 18

1.  Which of the following is true about the economic model of CSR?

A. It holds that businesses should not only pursue profits, but it should also do its part for environment sustainability.
B. It has its roots in the Kantian tradition of ethics.
C. According to this model, profit is a direct measure of how well a business firm is meeting society’s expectations.
D. It holds that social goals should be at the heart of a firm’s mission.

4 points  

QUESTION 19

1.  “Just as individuals have no ethical obligation to contribute to charity or to do volunteer work in their community, business has no ethical obligations to serve wider social goods. But, just as charity is a good thing and something that we all want to encourage, business should be encouraged to contribute to society in ways that go beyond the narrow obligations of law and economics.” Identify the model of CSR that reflects this line of thought.

A. Integrative model
B. Stakeholder theory
C. Philanthropic model
D. Social Web model

Assignment 1: Discussion Questions—International Business Decision Making

The various factors impacting international business may be brought together into a process for evaluating international business opportunities. Choosing the right mode of entry is the next step.

Research evaluation of business opportunities and modes of entry using your textbook,  University online library resources, and the Internet. Respond to the following:

  • Explain how a business can assess international business opportunities giving examples. Do you think the size of the company matters in assessing an international business opportunity? Give reasons for your answer.
  • In your opinion, what would be the single most effective way for a potential international business to gain entry into an international market? What are the apparent risks of the mode of entry you recommend? For at least one other mode of entry, explain why it would be less effective compared to the one you chose.

Write your response in 400 words or less. Apply current APA standards for writing style to your work. All written assignments and responses should follow APA rules for attributing sources.

By Wednesday, February 13, 2013

Assignment 2: Presentation—Starting an International Business

Business decisions are not made on a hunch or some vague idea of a good place to do business. Professionals assess business opportunities and modes of entry to choose the best alternative.

Research the topic using your textbook,  University online library resources, and the Internet. Based on your research, develop a presentation. Your role is of an educational specialist in international business and your audience is a group of middle managers.

Discuss the following in your presentation:

  • Steps to analyzing international business opportunities with specifics of what is involved in each step
  • Alternative methods for gaining entry into an international business opportunity or market

Submit your work in a 10-slide PowerPoint presentation. Use the speaker notes area to write the information supporting the slides. Apply current APA standards for writing style to your work. All written assignments and responses should follow APA rules for attributing sources.

Target Profit And Break-Even Analysis; Margin Of Safety

Menlo Company distributes a single product. The company’s sales and expenses for last month follow:

Total Per Unit
Sales $1,092,000   $70
Variable expenses 764,400   49
Contribution margin 327,600   $21
Fixed expenses 264,600
Net operating income $63,000
________________________________________

Requirement 1:
What is the monthly break-even point in units sold and in sales dollars? (Omit the “$” sign in your response.)

Requirement 2:
Without resorting to computations, what is the total contribution margin at the break-even point? (Omit the “$” sign in your response.)
Requirement 3:
How many units would have to be sold each month to earn a target profit of $96,600? Use the formula method.

Units sold  units
Requirement 4:
Refer to the original data. Compute the company’s margin of safety in both dollar and percentage terms. (Round your percentage value to 2 decimal places. Omit the “$” and “%” signs in your response.)

Dollars Percentage
Margin of safety $
%

________________________________________
Requirement 5:
What is the company’s CM ratio? If sales increase by $91,000 and there is no change in fixed expenses, by how much would you expect monthly net operating income to increase?(Omit the “$” and “%” signs in your response.)
CM ratio  %

Increased net operating income $

 

Problem 4-31 Changes in Fixed and Variable Costs; Target Profit and Break-Even Analysis [LO4, LO5, LO6]

Neptune Company produces toys and other items for use in beach and resort areas. A small, inflatable toy has come onto the market that the company is anxious to produce and sell. The new toy will sell for $2.9 per unit. Enough capacity exists in the company’s plant to produce 30,900 units of the toy each month. Variable costs to manufacture and sell one unit would be $1.84, and fixed costs associated with the toy would total $48,631 per month.

The company’s Marketing Department predicts that demand for the new toy will exceed the 30,900 units that the company is able to produce. Additional manufacturing space can be rented from another company at a fixed cost of $2,432 per month. Variable costs in the rented facility would total $2.03 per unit, due to somewhat less efficient operations than in the main plant.

Requirement 1:

(a)   Calculate the contribution margin per unit on anything over 30,900 units. (Round your answer to 2 decimal places. Omit the “$” sign in your response.)

Contribution margin $
(b)   Compute the total fixed costs to be covered if more than 30,900 units are produced. (Omit the “$” sign in your response)

Total fixed costs to be covered by remaining sales $
(c)   Compute the monthly break-even point for the new toy in units and in total sales dollars. (Round your answers to the nearest whole number. Omit the “$” sign in your response.)
Monthly break-even point in unit sales  units

Monthly break-even point in dollar sales $

________________________________________

Requirement 2:
How many units must be sold each month to make a monthly profit of $10,962?

Units to be sold  units
Requirement 3:
If the sales manager receives a bonus of 20 cents for each unit sold in excess of the break-even point, how many units must be sold each month to earn a return of 21% on the monthly investment in fixed costs? (Round your answer to the nearest whole number.)

Total units to be sold  units

 

Problem 6-15 Comprehensive Problem with Labor Fixed [LO1, LO2, LO3, LO4]
[The following information applies to the questions displayed below.]
Far North Telecom, Ltd., of Ontario, has organized a new division to manufacture and sell specialty cellular telephones. The division’s monthly costs are shown below:
Manufacturing costs:
Variable costs per unit:
Direct materials $88
Variable manufacturing overhead $3
Fixed manufacturing overhead costs (total) $220,400
Selling and administrative costs:
Variable 12% of sales
Fixed (total) $163,000
________________________________________

Far North Telecom regards all of its workers as full-time employees and the company has a long-standing no layoff policy. Furthermore, production is highly automated. Accordingly, the company includes its labor costs in its fixed manufacturing overhead. The cellular phones sell for $330 each. During September, the first month of operations, the following activity was recorded:
Units produced 3,800
Units sold 3,000
________________________________________

rev: 02-09-2011
references
Section Break Problem 6-15 Comprehensive Problem with Labor Fixed [LO1, LO2, LO3, LO4]

 
1.
value:
20.00 points

Problem 6-15 Requirement 1

Requirement 1:
(a) Compute the unit product cost under Absorption costing. (Omit the “$” sign in your response.)

Unit product cost $

(b) Compute the unit product cost under Variable costing. (Omit the “$” sign in your response.)

Unit product cost $

2.
value:
20.00 points

Problem 6-15 Requirement 2

Requirement 2:
Prepare an absorption costing income statement for September.(Input all amounts as positive values. Omit the “$” sign in your response.)

Requirement 3:
Prepare a contribution format income statement for September using variable costing. (Input all amounts as positive values except net operating loss which should be indicated by a minus sign. Omit the “$” sign in your response.)

Requirement 4:
Assume that the company must obtain additional financing in order to continue operations. As a member of top management, would you prefer to rely on the statement in (2) above or in (3) above when meeting with a group of prospective investors?

rev: 02-09-2011

Absorption costing statement

Variable costing statement
Requirement 5:
Reconcile the absorption costing and variable costing net operating incomes in requirement 2 and 3 above. (Negative amounts should be indicated by a minus sign. Omit the “$” sign in your response.)

$      : Fixed manufacturing overhead cost deferred

 

Week 4 Homework Assignment Solution

Exercises E12-1, E12-5, E12-7, and E12-14

 

E 12–1: Securities held-to-maturity; bond investment; effective interest

LO12–1

Tanner-UNF Corporation acquired as a long-term investment $240 million of 6% bonds, dated July 1, on July 1, 2013. Company management has the positive intent and ability to hold the bonds until maturity. The market interest rate (yield) was 8% for bonds of similar risk and maturity. Tanner-UNF paid $200 million for the bonds. The company will receive interest semiannually on June 30 and December 31. As a result of changing market conditions, the fair value of the bonds at December 31, 2013 was $210 million.

 

 

Required:

1.  Prepare the journal entry to record Tanner-UNF’s investment in the bonds on July 1, 2013.

2. Prepare the journal entry by Tanner-UNF to record interest on December 31, 2013, at the           effective (market) rate.

3. At what amount will Tanner-UNF report its investment in the December 31, 2013, balance sheet? Why?

4. Suppose Moody’s bond rating agency downgraded the risk rating of the bonds motivating Tanner-UNF to sell the investment on January 2, 2014, for $190 million. Prepare the journal entry to record the sale.

 

 

 

12–5: Various transactions relating to trading securities

LO12–2

Rantzow-Lear Company buys and sells securities expecting to earn profits on short-term differences in price. The company’s fiscal year ends on December 31. The following selected transactions relating to Rantzow-Lear’s TRADING ACCOUNT occurred during December 2013 and the first week of 2014.

 

2013

Dec. 17 Purchased 100,000 Grocers’ Supply Corporation preferred shares for $350,000.

28 Received cash dividends of $2,000 from the Grocers’ Supply Corporation preferred shares.

 

31 Recorded any necessary adjusting entry relating to the Grocers’ Supply Corporation preferred shares. The market price of the stock was $4 per share.

 

2014

Jan.5 Sold the Grocers’ Supply Corporation preferred shares for $395,000.

Required:

1. Prepare the appropriate journal entry for each transaction.

2. Indicate any amounts that Rantzow-Lear Company would report in its 2013 balance sheet and income statement as a result of this investment.

 

 

E 12–7: Securities available-for-sale; adjusting entries

LO12–3

Loreal-American Corporation purchased several marketable securities during 2013. At December 31, 2013, the company had the investments in common stock listed below. None was held at the last reporting date, December 31, 2012, and all are considered securities available-for-sale.

 

 

Required:

1. Prepare the appropriate adjusting entry at December 31, 2013.

2.       What amounts would be reported in the income statement at December 31, 2013, as a result of the adjusting entry?

 

 

 

 

E 12–14: Investment securities and equity method investments compared

LO12–3, LO12–4, LO12–5

As a long-term investment, Painters’ Equipment Company purchased 20% of AMC Supplies Inc.’s 400,000 shares for $480,000 at the beginning of the fiscal year of both companies. On the purchase date, the fair value and book value of AMC’s net assets were equal. During the year, AMC earned net income of $250,000 and distributed cash dividends of 25 cents per share. At year-end, the fair value of the shares is $505,000.

 

 

Required:

1.       Assume no significant influence was acquired. Prepare the appropriate journal entries from the purchase through the end of the year.

 

 

2.       Assume significant influence was acquired. Prepare the appropriate journal entries from the purchase through the end of the year.

TexMex Food Company

Problem #1: TexMex Food Company is considering a new salsa whose data are shown below.  The equipment to be used would be depreciated by the straight-line method over its 3-year life and would have a zero salvage value, and no change in net operating working capital would be required.  Revenues and other operating costs are expected to be constant over the project’s 3-year life.  However, this project would compete with other TexMex products and would reduce their pre-tax annual cash flows.  What is the project’s NPV?  (Hint:  Cash flows are constant in Years 1-3.)

 

WACC                                                                                                                          10.0%

Pre-tax cash flow reduction for other products (cannibalization)                                              -$5,000

Investment cost (depreciable basis)                                                                           $80,000

Straight-line depreciation rate                                                                                  33.333%

Annual sales revenues                                                                                                $67,500

Annual operating costs (excl. depreciation)                                                             -$25,000

Tax rate                                                                                                                         35.0%

 

Problem #2: Sub-Prime Loan Company is thinking of opening a new office, and the key data are shown below.  The company owns the building that would be used, and it could sell it for $100,000 after taxes if it decides not to open the new office.  The equipment for the project would be depreciated by the straight-line method over the project’s 3-year life, after which it would be worth nothing and thus it would have a zero salvage value.  No change in net operating working capital would be required, and revenues and other operating costs would be constant over the project’s 3-year life.  What is the project’s NPV?  (Hint: Cash flows are constant in Years 1-3.)

 

WACC                                                                                                                          10.0%

Opportunity cost                                                                                                         $100,000

Net equipment cost (depreciable basis)                                                                        $65,000

Straight-line depreciation rate for equipment                                                             33.333%

Annual sales revenues                                                                                              $123,000

Annual operating costs (excl. depreciation)                                                                   $25,000

Tax rate                                                                                                                             35%

 

 

Problem #3: Desai Industries is analyzing an average-risk project, and the following data have been developed.  Unit sales will be constant, but the sales price should increase with inflation.  Fixed costs will also be constant, but variable costs should rise with inflation.  The project should last for 3 years, it will be depreciated on a straight-line basis, and there will be no salvage value.  No change in net operating working capital would be required.  This is just one of many projects for the firm, so any losses on this project can be used to offset gains on other firm projects.  What is the project’s expected NPV?

 

WACC                                                                                                                          10.0%

Net investment cost (depreciable basis)                                                                   $200,000

Units sold                                                                                                                     50,000

Average price per unit, Year 1                                                                                     $25.00

Fixed oper. costs excl. depreciation (constant)                                                        $150,000

Variable oper. cost/unit, Year 1                                                                                   $20.20

Annual depreciation rate                                                                                          33.333%

Expected inflation rate per year                                                                                   5.00%

Tax rate                                                                                                                         40.0%

 

Problem #4: Poulsen Industries is analyzing an average-risk project, and the following data have been developed.  Unit sales will be constant, but the sales price should increase with inflation.  Fixed costs will also be constant, but variable costs should rise with inflation.  The project should last for 3 years, it will be depreciated on a straight-line basis, and there will be no salvage value.  No change in net operating working capital would be required.  This is just one of many projects for the firm, so any losses on this project can be used to offset gains on other firm projects. The marketing manager does not think it is necessary to adjust for inflation since both the sales price and the variable costs will rise at the same rate, but the CFO thinks an inflation adjustment is required.  What is the difference in the expected NPV if the inflation adjustment is made versus if it is not made?

 

WACC                                                                                                                          10.0%

Net investment cost (depreciable basis)                                                                   $200,000

Units sold                                                                                                                     50,000

Average price per unit, Year 1                                                                                     $25.00

Fixed oper. costs excl. depreciation (constant)                                                        $150,000

Variable oper. cost/unit, Year 1                                                                                   $20.20

Annual depreciation rate                                                                                          33.333%

Expected inflation                                                                                                        4.00%

Tax rate                                                                                                                         40.0%

 

 

Problem #5: Florida Car Wash is considering a new project whose data are shown below.  The equipment to be used has a 3-year tax life, would be depreciated on a straight-line basis over the project’s 3-year life, and would have a zero salvage value after Year 3.  No change in net operating working capital would be required.  Revenues and other operating costs will be constant over the project’s life, and this is just one of the firm’s many projects, so any losses on it can be used to offset profits in other units.  If the number of cars washed declined by 40% from the expected level, by how much would the project’s NPV change?  (Hint: Note that cash flows are constant at the Year 1 level, whatever that level is.)

 

WACC                                                                                                                          10.0%

Net investment cost (depreciable basis)                                                                     $60,000

Number of cars washed                                                                                                 2,800

Average price per car                                                                                                   $25.00

Fixed oper. costs (excl. depreciation)                                                                        $10,000

Variable oper. cost/unit (i.e., VC per car washed)                                                       $5.375

Annual depreciation                                                                                                   $20,000

Tax rate           35.0%

Finance

A firm is all equity financed with 10,000 outstanding shares with a market value of $20 each. Its net income was $30,000 and it decides to pay a cash dividend of $2000. Calculate the value of each share after the dividend payout.

 

a. $22.8

b. $20

c. $19.8

d. not enough information

 

Grandma’s Applesauce, Inc. has a 0.60 probability of a good year with operating cash flow of $50,000 and 0.40 probability of a bad year with operating cash flow of $30,000.  The company has a debt of $35,000 with 8 percent interest due next year.  Assuming the company has no means of servicing its debt other than operations, and a 0% tax rate, which of the following is true?

 

a. Shareholders expected claim is $12,200

b. Creditors expected claim is $37,800

c. Creditors expected claim is $35, 680

d. None of the above

 

The owners of a firm facing a high probability of bankruptcy prefer to invest in ____ projects, because ____.

a. safer; riskier projects make bankruptcy more likely

b. no new; the firm is likely to go bankrupt anyway

c. risky; the shareholders have little to lose and might win if successful

d. risky; creditors prefer taking a gamble rather than having the company default

 

You are trying to decide whether to accept or reject a one-year project.  The project is estimated to generate $5,000 in incremental gross profit, which includes $200 in depreciation.  Incremental SG&A expense is $400.  At a 35% tax rate, the after-tax incremental cash flow is:

 

a. $2,990

b. $3,190

c. $3,250

d. $3,510

 

What is the present value of a growing perpetuity that makes a paymet of $100 in the first year, which thereafter grows at 3% per year? Apply a discount rate of 7%.

 

a. 2,000

b. 3,500

c. 2,500

d. 4,000