health care

In order to evaluate the current state of health care and make effective and important improvements in patient quality and safety, it is critical to identify meaningful performance measures. It is important that these measures can be applied in the same way in similar health care institutions, wherever they are. As noted in your course text, there are three types of performance measures used to evaluate health care: structure, process, and outcome. In this discussion, you create and evaluate effective measures and apply them to the case study you identified in Week 1.

To prepare for this Discussion:

  • Review the Learning Resources, specifically Chapters 3 and 4 in your Course Text, Introduction to Healthcare Quality Management, to find examples related to performance measures and how to present the data collected.

Post a brief description of three different performance measures you would create (one each for structure, process, and outcome) that could be applied to the case study you identified in Week 1. Then, indicate the types of data you would need to collect to support the measures and how you would analyze and present that data. Finally, identify improvements you expect might result from your analysis.

Support your work with specific citations from this week’s Learning Resources and/or additional sources, as appropriate. Your citations must be in APA format. Refer to the Essential Guide to APA Style for Walden Students to ensure your in-text citations and reference list are correct.

Read a selection of your colleagues’ postings.



In 2013 the woman was diagnosed with endometrial hyperplasia after the tests ordered by Gayed. The disease is an overgrowth of the uterine lining which is a signal of cancer. The doctor then performed endometrial ablation. The operations are reportedly negative since it destroys all the uterus layers. After five years, the woman returned to the hospital and was diagnosed with uterus cancer. According to health reports, it is unprofessional to perform ablation on hyperplasia women. The procedure increases the chances of cancerous cells development which leads to cancer (Davey, 2018).




Required Readings

Introduction to healthcare quality management
Chapter 3, “Measuring Performance”
Chapter 4, “Evaluating Performance”

Friesner, D., Neufelder, D., Raisor, J., & Bozman, C. (2009, Winter). How to improve patient satisfaction when patients are already satisfied: A continuous process-improvement approach. Hospital Topics, 87 (1), 24-40

Ilminen, G. (2003). Improving healthcare quality measurement. Quality Progress, 36(12), 62-66.
Note: Retrieved from the Walden Library database.


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