Operations Management

Competencies

Prioritize three quality measures used in operational design.

Instructions

Your boss has asked you to represent the organization in regards to participating on an industry research panel on quality measures. There is an expectation that all participants submit any required work before the initial meeting.

Your job is to create an APA reference list that contains ten total research articles. The requirement is that five of the articles are focused on quality management, and the other five are centered on quality measures. Along with the reference list, please submit a paragraph describing the process you used for selecting the articles, and what criteria you used in the search process in order to prepare for the industry research panel.

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